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Return & Cancellation Policy

Return & Cancellation Policy

Terms of Return & Exchange

 

· All goods must be returned or exchanged within 5 days in an unused, unworn, unwashed and undamaged condition with the original label on it. Seveneast will not incur the shipping or insurance charges on the exchange/returned merchandise.

 

· The merchandise is the customers responsibility until it reaches us. The cost of returning any merchandise to Seveneast shall be borne only by the customer. Parcels can be couriered to 

Putin Impex Pvt.Ltd, 

505-506, Kesar Solitaire, 

Plot No.5, Sector-19, 

Palm Beach Road, 

Sanpada, Navi Mumbai -400705.

 

· We do not accept returns on specially ordered and customized items under any circumstances since all items have been customized as per your request and approval only.

 

Return Policy

 

· Payment refunds by way of a credit note will be issued in case of damaged product  ( at the discretion of the Seveneast team). This credit note validity will be for a period of 30 days only on www.seveneast.in

 

· Seveneast will only change the size of the product and not the design once sold.

 

· Any product bought in sale cannot be exchanged/returned at all.

 

· Please mail us at contact@seveneast.in , if you have any queries or concerns regarding the returns and exchange policy.

 

· Returns and Replacements are done free of cost if wrong products (incomplete sets or incorrect style), wrong sizes (size other than that ordered) or damaged products are sent to the customer, Once received, the customer care team at www.seveneast.in would study the need for return or exchange and based on their jurisdiction the exchange will be made possible.


EXCHANGES: 

 

Only size exchanges are allowed. Items can be exchanged for a  different size.

 

· We request you to securely pack the products you wish to return and send package to the address mentioned above, please clearly mention “Seveneast.in return” on the packaging.

 

· Return intimation: You can email us at contact@seveneast.in within 5 days from date of delivery. The details of the return (Order number, courier docket no. or AWB no. & reason for return) should be shared with the customer support by email. 

 

Guideline for a valid return:

 

*Product & accessories, if any, should be in original condition 
*Tags should be retained and returned.

 

All products sold on Seveneast are 100% genuine. We understand how much you value your every purchase. We are committed to making your shopping experience a delightful one.

 

Cancellation Policy

 

An easy cancellation process is available for all our esteemed customers. You can cancel your online order before the product has been shipped. Your entire order amount will be refunded by the way of credit note.

 

You can cancel an order in easy step:1. Email us at contact@seveneast.in

 

Refund Policy

 

Your refund will be initiated by us within 3 working days of receiving the refund request and after receiving the product intact and authorization of the refund. In case of Returns due to reasons other than those mentioned in Return Policy, size replacement or credit note with 2 month validity (applicable on www.seveneast.in only) will be 
initiated after deducting order processing charges.